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TM 10-3930-653-14&P
SECTION IV.
WARRANTY GUIDELINES
NOTE
Do not attempt to conduct negotiations directly with the manufacturer in the event of a warranty
dispute. These negotiations are the responsibility of the contracting officer.
1. The warranty period is for 15 months from date of acceptance by the government or 1500 hours of operation,
whichever comes first. If such newly delivered vehicles are placed in Government Depot Storage prior to use, warranty will
not begin until the vehicle is withdrawn from storage or until six months from date of acceptance. The contractor must be
notified prior to placing and withdrawing stored vehicles, by identifying each vehicle, in order to extend the warranty period.
2. All Warranty Claims, whether they are settled locally with a manufacturers representative or processed through Army
maintenance supply channels, must be reported on DA Form 2407 and distributed IAW DA PAM 738-750. Warranty
reports should be forwarded to:
Commander
US Army Tank-Automotive Command
ATTN: AMSTA-MP
Warren, MI 48090
3. If a TCM Service Agency is not available, or should an emergency condition arise and time constraints do not permit
initial reporting through normal channels for CONUS units, notify the National Maintenance Point(NMP) by telephone,
AUTOVON 786-8300. OCONUS units should follow warranty procedures in DA PAM 738-750.
B-9
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