TM 10-3930-653-14&P SECTION IV. WARRANTY GUIDELINES NOTE Do not attempt to conduct negotiations directly with the manufacturer in the event of a warranty dispute.  These negotiations are the responsibility of the contracting officer. 1.    The  warranty  period  is  for  15  months  from  date  of  acceptance  by  the  government  or  1500  hours  of  operation, whichever comes first.  If such newly delivered vehicles are placed in Government Depot Storage prior to use, warranty will not begin until the vehicle is withdrawn from storage or until six months from date of acceptance.  The contractor must be notified prior to placing and withdrawing stored vehicles, by identifying each vehicle, in order to extend the warranty period. 2.  All Warranty Claims, whether they are settled locally with a manufacturer’s representative or processed through Army maintenance  supply  channels,  must  be  reported  on  DA  Form  2407  and  distributed  IAW  DA  PAM  738-750.    Warranty reports should be forwarded to: Commander US Army Tank-Automotive Command ATTN: AMSTA-MP Warren, MI 48090 3.  If a TCM Service Agency is not available, or should an emergency condition arise and time constraints do not permit initial  reporting  through  normal  channels  for  CONUS  units,  notify  the  National  Maintenance  Point(NMP)  by  telephone, AUTOVON 786-8300.  OCONUS units should follow warranty procedures in DA PAM 738-750. B-9

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